Parcel Adjustment Auditor
UPS + FedEx For businesses that ship every week

Stop paying for boxes you never shipped.

Every week the carrier re-measures your parcels and bills you the difference. Parcel Adjustment Auditor checks each adjustment against what you actually packed, shows you which ones are worth fighting, and writes the dispute for you.

In the app's sample business: 629 parcels shipped 91 came back adjusted $856.60 had the evidence to dispute
You shipped 17 × 12 × 8 in Carrier billed 21 × 16 × 9 in
Dimensional weight adj.+$28.80
Your record says 17 × 12 × 8 in.UPS Ground · invoice 00004104 · 1Z9X8100000270
Strong discrepancy signal Prepare dispute →
Move your cursor over the box to turn it
auditor · Overview · Last 30 days
Parcel Adjustment Auditor overview: $47.20 recovered, $1,425.60 adjustments billed, $856.60 with enough evidence to dispute
Needs your attention: 29 need supporting measurements, 1 unmatched invoice line, 1 dispute packet ready, 1 approved credit not yet received
Where adjustments come from: dimension $689.15, weight $404.70, additional handling $215.00, address correction $87.00, residential surcharge $29.75

The actual app, with its built-in sample business. Hover the dots.

In their words

You already know this feeling.

Small shippers describe the same weekly ritual: open the invoice, find the adjustments, call, wait, repeat.

Quoted from public posts by small shippers, 2025 to 2026. Trimmed for length.

The quiet leak

A few dollars a parcel. Every single week.

Adjustments look small one line at a time. Move the sliders to your own volume and see what they add up to over a year.

Starting values come from the sample business in the app: 629 parcels across ten weekly invoices, 91 of them adjusted, $1,549.95 billed in adjustments. Your numbers will differ.

Adjustments billed to you in a year
$14,770
$8,875with enough evidence to dispute, at the sample's rate
$284leaving every week while nobody checks

Each square is one parcel this week. Pink ones came back with an adjustment.

How it works

From weekly invoice to money back on your account.

Six steps, in the order an invoice actually moves. The auditor does the reconciling. You make the calls that need a person.

01 Reconcile

Every weekly invoice, checked line by line.

"When it's 5+ adjustments on every weekly invoice it's an infuriating process."Ops lead who reconciles the weekly UPS invoice

Import the UPS or FedEx invoice export. Each charge is matched to the shipment it belongs to, and every adjustment is pulled out and sized up before you open a single PDF.

Your Monday morning back. The invoice is reconciled before you sit down with it.
Invoices · Sep 7 to Oct 9Matching lines…
02 Compare

Your record next to theirs.

"There is ZERO evidence supplied of what the issue is, what change was made."Online merchant, on carrier adjustments

For every adjustment you see the box you packed beside the box you were billed for, with the order, service, weight and where your measurement came from. Pick a box type to see how far the billed size drifted in the sample business.

Proof in one glance. You know if a charge is wrong before you pick up the phone.
You shipped16 × 12 × 8 in
Carrier billed19 × 15 × 9 in
+67%
larger volume billed than packed
16 shipments$347.00 so far
Measure a few sealed parcels of this type before trusting the saved spec.
03 Prioritize

Only the charges worth fighting.

"I shipped 5 items that are all identical, 3 of the 5 got this crazy adjustment."Online seller, weekly UPS shipper

Every finding is ranked by how much evidence backs it: strong signal, possible, or needs a measurement first. Identical items billed differently get their own flag. Filter, tick the ones you want, and build the dispute.

No more guessing which call to make. Your time goes to the charges you can win.
SelectTrackingTypeAmountEvidence
1 selected · $28.80 to requestPrepare dispute →
04 Dispute

The dispute letter writes itself.

"UPS overcharges all the time. We fight it but it takes precious time."Small business shipper

The charges you picked become a dispute packet: a summary CSV, a printable packet and a letter that lists every tracking number, invoice and amount. The wording asks the carrier for its measurement evidence or a correction. It never accuses.

A dispute in a minute, not an afternoon. No hold music, no retyping tracking numbers.
Recorded as submitted
1Review charges2Prepare packet3Record submission
Neutral wording that asks for the carrier's evidence or a correction.
05 Recover

Recovered means on your account.

"Errors in their favor that haven't been resolved in years."Small shipper

Every dispute is tracked from prepared to submitted, approved and received. Partial approvals and rejections are recorded too. A credit only counts as recovered once you confirm it landed, so the number you see is money you actually have.

Nothing slips through after you win. An approved credit that never posts shows up in your to-do list.
Prepared$24.80Draft / ready
Submitted$189.75Sent to carrier
Approved$67.60Carrier agreed
Received$47.20Confirmed on account
Rejected by carrier · DSP-I · UPS$35.75
Credits received can never exceed what the carrier approved. The app checks this on every change.
06 Prevent

Fix it at the source, once.

Some adjustments are the carrier. Some are a saved box spec that is an inch off. Patterns groups repeat offenders by box type and tells you the one thing to check, so next week's invoice is cleaner.

Fewer adjustments to fight next week. In the sample business, ten recurring issues account for $1,581.35.
Pattern card from the app: Protective bundle box keeps getting resized, 16 shipments, $347.00 so far, shipped 16 × 12 × 8 in, billed 19 × 15 × 9 in
Inside the app

Every screen built around getting paid back.

Real screens from the app, running its sample business. Pick one, or let it play.

Overview screen in Parcel Adjustment Auditor
The whole month on one screen. Recovered, billed, under review and ready to dispute, plus the four things that need you this week.
Invoices screen in Parcel Adjustment Auditor
Every weekly invoice, reconciled. Each UPS and FedEx invoice with its adjustment total and how many lines matched your shipments.
Adjustments screen in Parcel Adjustment Auditor
85 findings, ranked. Priority, evidence strength and status for every adjustment, searchable by tracking, invoice or order.
A finding screen in Parcel Adjustment Auditor
Why it was flagged, in plain words. Your record against the carrier's, the shipment details and the recommended next step.
Dispute packet screen in Parcel Adjustment Auditor
A packet ready to send. Summary CSV, printable packet and a neutral letter, then record the submission.
Disputes screen in Parcel Adjustment Auditor
Every dispute, to the last cent. Prepared, submitted, approved, received and rejected, each tracked separately.
Patterns screen in Parcel Adjustment Auditor
Repeat offenders, grouped. Box types that keep getting resized, with the one thing to check.
Shipments screen in Parcel Adjustment Auditor
Your side of the story. 629 shipment records with dimensions, weight and where each measurement came from.
Built to be trusted

Your invoices stay yours.

No carrier login to hand over and no account to connect. The numbers are checked against each other every time something changes.

Eight integrity checks, every time

The totals you see are proven against each other, so the recovered figure is one you can take to your accountant.

  • Every invoice line points to a real invoice and shipment
  • Invoice totals reconcile with their line items
  • Findings reference valid records
  • No charge appears in more than one finding
  • Disputes reconcile with their findings
  • Approved, rejected and pending splits add up
  • Credits received never exceed approved amounts
  • Credits are never netted against charges

Data stays in your browser

Invoices are imported from files. Nothing is sent to a carrier for you; disputes are recorded as submitted by you.

No carrier password. No account link.

Thresholds you control

Decide how big a gap has to be before it is flagged. Drag to see which box types from the sample still get flagged.

Works with the export you already have

Bring a carrier invoice CSV and your shipment records. Column mapping is offered on import, because no two exports use the same headers.

Net Amount→Amount USD
Lead Shipment Number→Tracking
Charge Description→Charge description

Letters that keep the relationship

You still need your carrier next week. Every letter asks for evidence or a correction, and never asserts fraud.

"You are scamming us with fake adjustments."
"Please provide the measurement evidence and billing calculation supporting each adjustment."

UPS and FedEx, side by side

Filter by carrier anywhere in the app, or see both together. Dimension, weight, additional handling, address correction and residential surcharges are all sorted for you.

UPSFedEx
Your next invoice is already on its way

Make this the last week you pay without checking.

Reconcile every adjustment, dispute the ones you can win, and count only the credits that land. See it on your own invoice first.

Sample business · 30 days
Adjustments billed$1,425.60
Enough evidence to dispute$856.60
Submitted to carrier$189.75
Carrier approved$67.60
Recovered, on account$47.20