Sleep through the night shift
Know every building got cleaned, every cleaner showed up, and every client saw the proof. Without driving out at midnight, and without hearing about it from an angry email at 7 AM.
You know these mornings.
Commercial cleaning happens while you and your clients are asleep. So you hear about problems last, and you can't prove the work you did. Hover or tap a card to see the same night with your crew on this.
“Have to build Excel spreadsheets to finish.”President, facilities services company, 51–200 staff
“Geofencing doesn't always work.”President, facilities services company
“Cleaners not able to sign in and out.”Operations manager, cleaning company, 11–50 staff
“Inspection feature is very weak.”Custodial services manager, education
Short extracts from verified reviews that cleaning company owners and managers wrote about the janitorial software they use today.
of commercial cleaning clients leave every year.
Janitorial Manager, cited by CleanScanmore to win a new client than to keep the one you have.
The Janitorial Store, cited by CleanScanof cleaning firms turn over half or more of their staff each year.
ISSA/BSCAI benchmarking studyof revenue goes to labor, so a few extra hours per building decide your margin.
LevelCFO labor cost benchmarkKnow they're in the building, not just on the schedule.
Your cleaner clocks in at the door, and the phone checks they're actually at the site before the shift starts. In a basement with no signal, they scan the QR sticker by the loading door and the shift saves on the phone until it can sync.
Location verified 38 m from the site. Clock-in only works at the building, so the hours on the timesheet are hours spent there.
Your scope of work, checked off room by room.
Each building's checklist lives on the cleaner's phone, in English or Spanish. The tasks your client cares about need a photo before they count, so the restroom photo exists at 7:24 PM whether anyone asks for it or not.
Oak Plaza Offices complete.
Great work tonight, Andre.
Problems reach you as a photo, while there's still time to act.
Linh finds a leak under the sink in the 2nd floor restroom. She snaps it, taps the mic, and it's in your messages with the building attached. One tap forwards it, photo included, to the property manager.
Somebody didn't show. It's handled before you'd have noticed.
Fifteen minutes after a shift should start with nobody clocked in, your backups get a text one at a time until someone says yes. You get a single message when the building is covered. Watch it happen, then answer for Andre.
Andre's phone, 5.1 miles away
No 11 PM phone tree. The rules you set decide who gets asked and in what order.
Summit gets cleaned tonight and their 7:00 AM report says so, with photos.
Every miss is logged by cleaner and building, so the pattern is plain before it costs you an account.
Every building on one screen. Drag through the night.
One glance tells you who's in, who's done, and what needs you. Green means finished, verified by GPS and photos. Move the slider or press play to run tonight from 6 PM to 2 AM, and hover any building for its details.
Live activity
You go to bed. The night keeps going without you.
Proof is in your client's inbox before they get to work.
Every morning at 7:00, each client gets a service report from your company: time on site checked by GPS, every task on their scope ticked off, and last night's photos. Nobody on your team writes it, and nobody forgets to send it.
The most common reason cleaning companies lose contracts is that the work is invisible.
CleanScan, on why cleaning companies lose contracts
A complaint comes in. It's fixed tonight, with a photo, and the client is told.
Clients email or text the way they always have. Each complaint becomes a task on that building's checklist for tonight's cleaner, gets closed with a photo, and the client hears it's fixed in the next morning's report. You don't chase any of it.
Received1
On tonight's checklist2
“The showroom glass had streaks this morning.”
Fixed with photo1
“Recycling in Suite 410 was missed again.”
Client told3
“Trash in exam room 4 wasn't emptied.”
Inspections that turn into tonight's fixes.
Your supervisor scores the building on a phone. Anything that fails goes straight to that night's cleaner as a task, and each building's score trend shows the slip before your client notices it. Hover the dots to see how.
See which building is quietly costing you money.
The hours your crew actually spends at each building come from verified clock-ins, so they're real. Put them next to the hours you bid and you see a building creep over budget in week three, not at year end.
The monthly report that makes renewal easy.
On the 1st, every client gets a one-page recap of their building, built from what already happened. It goes out under your name and logo.
The small things behind most 11 PM phone calls.
Codes, keys and entry notes show on the cleaner's phone only during their shift at that building.
Your crew and your clients in one place, so “which site was that?” stops being a question.
Paper towels down to one case? You know at 8:41 PM, not when the client's restroom runs out.
Tonight, be the one who finds out first.
We'll walk you through a full night shift on a sample cleaning company, from the first clock-in to the 7 AM client report. Bring your questions and your toughest account.